Privacy Policy

Ballyknocken House, farm & Cookery School is committed to protecting and respecting your privacy. We adhere to the Privacy Policy (the “Policy”) together with any disclaimers sets out the basis on which any personal data we collect from you or that you provide to us, or that is provided to us relating to you (“Data”) by any means will be processed. Please read the following carefully to understand our use of personal data. Please note that the Policy relates only to living individuals in relation to personaldata relating directly to themselves, and not to persons in any other capacity.

Information we may collect from you

We collect personal data from you which you volunteer when you provide such personal data to us,
or via our services with which you interact. We may also be given other personal data relating to you
by other persons, or we may obtain such other personal data about you as may be provided to us in
the course of our legitimate business activities.

We may collect and process Data. Including the following in the course of providing services to you,
which could contain your personal data:

your full name; your address; your various email addresses; your various phone numbers including
mobile phone numbers; your nationality; your address; financial information about you, including
your bank account details, credit card details, or other payment details; details of contracts you have
entered with third parties for us to provide services to you; details of your relationship to other
parties; details of your membership of professional or other organisations; your date of birth; details
of your children and other relations; medical details, including details of allergies; details of your car
registration number; details of your driving licence; details of your passport and all other Data which
you ask us to process on your behalf, or which is necessary for us to process in order for us to fulfil
our role as providing accommodation, cookery class, activities, retail or food related services to you.

We may also process other data, which is not personal data.

When you access our website or wi-fi facilities, your device’s browser provides us with information
such as your IP address, browser type, access time and referring URL which is collected and used to
compile statistical data. This information may be used to help us to improve our website and the
services we offer, and to offer services to you.

Security and where we store your personal data

We are committed to protecting the security of your personal data. We use a variety of security
technologies and procedures to help protect your personal data from unauthorised access and use.
As effective as modern security practices are, no physical or electronic security system is entirely
secure. We cannot guarantee the complete security of our databases, nor can we guarantee that
information you supply will not be intercepted while being transmitted to us over the Internet. We
will continue to revise policies and implement additional security features as new technologies
become available.

The transmission of information via the internet is not completely secure and may involve the
transfer of data to countries outside of the European Economic Area (EEA). This occurs typically
through use of cloud solutions for web hosting, email hosting or proprietary software solutions
delivered to us through the Cloud. We do not however authorise any third party to use your
personal data for their own purposes. Non EEA countries may not provide an adequate level of
protection in relation to processing your personal data. By submitting your data, you agree to this
transfer, storing and processing.

Although we will do our best to protect your personal data, we cannot guarantee the security of
your personal data transmitted to us. Any transmission of data is at your own risk. Once we receive
your personal data, we use appropriate security measures to seek to prevent unauthorised access.

Uses made of your personal data

We use your personal data that we hold to:

In our legitimate interest of advertising our services, provide you with information, products
or services that you request from us or which we feel may interest you, where you haveconsented to be contacted for such purposes (our list of services below);

carry out our obligations arising from any contracts entered into between you and us;

in our legitimate interest of advertising our services, provide details of any loyalty scheme or
promotion;

comply with legislation; and/or

notify you about changes to our services.

List of services
Accommodation
Leisure activities
Cookery Classes
Retail
Restaurant, bar service and other food related services.

We may use your data to send you information relating to our services, events and products which
may be of interest to you. If you do not want us to use your data in this way, please notify us to that
effect.

We keep your Data for varying periods according to our Retention Schedule here.

Disclosure of your information

We may disclose your Data to third parties who provide a service to us or in the event that we sell or
buy any business or assets, in which case we may disclose your Data to the prospective seller or
buyer of such business or assets or if we are under a duty to disclose or share your Data in order to
comply with any legal obligation, or to protect our rights, property, or safety of staff or customers.

Currently we disclose your Data to the following providers.

Provider/Recipient                                                             Jurisdiction to which the Data is Transferred
Mailchimp                                                                             Outside “EU” – published updated Privacy Policy in line with GDPR
Raelex                                                                                    “EU” – Subject to GDPR
Aib Merchant Service (Evo Payments)s                         “EU” – Subject to GDPR
Blacknight                                                                            “EU” – Subjest to GDPR

Some jurisdictions may not have adequate safeguards for the protection of personal data, and
where this is the case we comply with Chapter 5 of the General Data Protection Regulation (“GDPR”)
to provide an alternative method of safeguarding your personal data.

Links to other sites

Our website may, from time to time, contain links to and from other websites. If you follow a link to
any of those websites, please note that those websites have their own privacy policies and that we
do not accept any responsibility or liability for those policies. Please check those policies before you
submit any data to those websites.

Your rights

As an individual, under EU law you have certain rights to apply to us to provide information or make
amendments to how we process data relating to you. These rights apply in certain circumstances
and are set out below: –
1. The right to access data relating to you (‘access right’). Please see Form 1a here;