Terms and Conditions

Buying Vouchers & Using them for bookings

Bookings can be made online at: www.ballyknocken.ie

Valid for 5 Years from date of issue ( T&Cs apply)

We can guarantee that this actual experience/ product is available for booking and at the price it was purchased for until the following December from the date of purchase, thereafter please contact us to arrange how you may redeem your voucher at Ballyknocken House and Cookery School.

Your voucher holds the monetary value of the experience/ product at the time of purchase and does not include any price increases for this experience/ product that will occur before the expiry date of your voucher.  The relevant retail price will be applied at the time of redemption of your voucher and at this point any supplementary price increases must be paid in order to redeem your voucher.

Booking must be made in advance quoting the voucher number, e-mail reservations@ballyknocken.com if you are having difficulty redeeming voucher online.
Actual voucher must be presented on arrival
Vouchers are non-refundable
Valid for new bookings only and all bookings are subject to availability
Cancellation must be made up to 3 weeks prior to arrival in order to reuse the voucher

Booking Accommodation

All bedrooms are strictly non-smoking
Clients must telephone Ballyknocken if they intend to arrive after 6pm
Only 1 room available for single occupancy. All other rooms for single occupancy will be charged at double occupancy rates.
Cancellation policy: 3 weeks prior to arrival for individuals. 1 month for groups i.e. bookings of 3+ bedrooms. Otherwise full charge applies

Cookery Classes

As we have limited space, please note our terms and conditions of booking including our strict cancellation policy. Our cancellation policy is three weeks prior to arrival otherwise the gift voucher used or deposit is non refundable or transferable. In the event that you need to cancel within the three week period prior to arrival, please feel free to send a friend or relative in your place. We reserve the right to cancel and of course all monies will be refunded in that instance.